A. Send an email to your account manager and specify the desired product.
o For items priced at $20 NET or less, the sample is free, plus shipping fees.
o For higher-value items, pay 50% of the net price from the first column, plus shipping fees.
Q. How can I receive a product sample?
Q. Can I choose a specific size?
A. Yes, depending on available inventory. If the requested size is not in stock, we will offer the closest available size.
Q. Can I return clothing samples after trying them on?
A. Yes, as long as they are in perfect condition, within 60 days of receipt.
o Samples will be refunded, but shipping and return costs are your responsibility.
o Please indicate the PO number on your return to facilitate processing.
Q. How can I obtain a custom fitting kit?
A. Contact your account manager and specify the desired model.
o Create your fully custom design with your company logo
o Minimum: 5 units per model
o Production time: 4 to 5 weeks
o Benefit from your NET price – 15% self-promo discount + shipping